Refillops Product Docs

How prescription issues, claims, prior auths, patient updates, prescriber messages, inventory risks, tasks, notes, and audit events connect.

User-facing fields on a workflow issue — patient initials, Rx reference, blocker type, status, priority, owner, next action.

Documentation only — how to think about CSV import, accepted fields, and privacy-safe handling.

Owner, Admin, Pharmacist, Technician, Billing, Viewer — and what each can actually do.

What workflow intelligence does — and the clinical, coverage, and substitution decisions it never makes.

Transactional vs. marketing email, newsletter opt-in, unsubscribe, signup and contact form consent.