Status
Status updates and incident notices will appear here when live monitoring is connected.
For current service-impacting issues, contact support@refillops.co. A public status history will be published when external monitoring is connected.
Web app
The marketing site and the CounterFlow workspace.
Not monitoredAuthentication
Sign-in, password reset, and team invitations.
Not monitoredDatabase
Workflow data storage for issues, claims, PA cases, and audit history.
Not monitoredEmail delivery
Account, billing, and product update email.
Not monitoredIntelligence features
Assistive summaries, classifications, and message drafts.
Not monitored
Incident history
No incident history is published. When live monitoring is connected, past incidents will be listed here with timestamps and post-incident notes.
Report an issue
Seeing something that looks like a service issue? Send a short note with timestamps and the workflow you were on.